Frequently Asked Questions
Below are the most frequently asked questions. Choosing a Garage Door that fits your needs is not nearly as important as hiring the right company to install it.
Q. How do I test my safety reverse mechanism?

A. All you need to do it place an obstruction such as a piece of lumber or a box or anything solid in the center between the two garage door sensors. If the garage door does not reverse before contact with the object, you should have a trained professional fix the problem as soon as possible.
Q. What regular maintenance should I be doing on my garage door?

A. Yes, once a year inspect all garage door hardware such as the springs, cables, pulleys, rollers, and hinges for signs of wear. Lubricate all of these moving parts at least 3 to 4 times a year. Safety is always a concern, most garage door repairs should be performed by a qualified technician.
Q. One of the springs on my door broke, do I need to replace them both?

A. It is usually a good idea to replace both springs if one of them has failed. Actually it is highly recommended to replace both of your headlights in your car or vehicle when one goes out. When one spring breaks the other often follows. Isn't it better to save yourself the inconvenience and cost of another garage service call and have both of them replaced. It is also a good idea to replace both springs because if you only replace one spring, the garage door can become off balance if one spring is worn.
Q. How do I know if the garage door is balanced properly?
A. You should be able to lift your door up to every section and it should remain in place without falling to the ground.

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Garage Door Specialist | 1411 Diggs Drive, Suite J, Raleigh, NC 27603